PRIVACY POLICY

Effective Date: 2024.12.01

ITX DIGITAL Enterprise respects your privacy and is committed to protecting corporate and enterprise data.

1. Introduction

This Privacy Policy explains how we collect, process, store, and safeguard information obtained through our website and enterprise services.

2. Information We Collect

We may collect:

Business Information

  • Company name

  • Registration details

  • Industry classification

Contact Information

  • Names of authorized representatives

  • Email addresses

  • Phone numbers

  • Business addresses

Technical Data

  • IP addresses

  • System logs

  • Device information

  • Usage analytics

Financial Information

  • Billing details

  • Payment records

3. Methods of Collection

Information may be collected through:

  • Website forms

  • Service subscriptions

  • Direct communications

  • API integrations

  • Cookies and tracking technologies

4. Purpose of Data Collection

We collect and use information to:

  • Provide enterprise services

  • Process payments and invoices

  • Deliver customer support

  • Enhance service performance

  • Prevent fraud and abuse

  • Comply with legal obligations

5. Legal Basis for Processing

Data is processed based on:

  • Contractual necessity

  • Legal compliance

  • Legitimate business interests

  • Client consent (where applicable)

6. Data Security Measures

We apply robust security practices including:

  • Secure cloud infrastructure

  • Data encryption in transit and at rest

  • Access control mechanisms

  • Multi-factor authentication

  • AI-driven threat detection

  • Regular security audits

7. Data Sharing

We do not sell or rent client data.

Information may be shared with:

  • Telecom operators

  • Cloud infrastructure providers

  • Authorized technology partners

  • Legal authorities when required

All third parties are bound by confidentiality and security obligations.

8. International Data Transfers

Where services involve cross-border data processing, we ensure adequate safeguards are implemented.

9. Data Retention

We retain information only as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Maintain service continuity

Upon request and subject to legal limitations, data may be deleted.

10. Client Rights

Enterprise clients may request:

  • Access to stored data

  • Correction of inaccuracies

  • Data export

  • Deletion where legally permissible

  • Restriction of processing

Requests may be submitted via enterprise@itxdigitalservices.com.

11. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Monitor website traffic

  • Enhance security

  • Analyze engagement metrics

Users may disable cookies through browser settings.

12. Third-Party Platforms

Some services integrate with third-party platforms such as telecom networks, cloud hosting providers, or messaging platforms. Their privacy policies apply to their respective systems.

13. Children’s Privacy

Our enterprise services are not intended for individuals under 18 years of age.

14. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

15. Contact Information

For privacy-related inquiries:

Enterprise Consultation: (+94) 112 860 442
WhatsApp Business Desk: (+94) 75 607 6752
Corporate Inquiries: enterprise@itxdigitalservices.com